Transfer coordination still runs on phones and fax.
Transfer coordination runs on calls and faxed packets; nothing maintains a living capability matrix across the network
Referrals drift to out-of-network tertiary centers, and repatriation is tracked on whiteboards, if at all
Recovered in the first month by a published EHR-built transfer prototype, with zero hallucinations (Epic UGM 2026 presentation)
From intake to leakage analytics, every step source-linked and owned by your transfer-center RN and accepting physician.
Built to run on Epic Agent Factory. Your clinicians and staff decide; the agent assembles and drafts. Epic only for now.
Structure the clinical picture
Ingests faxes, PDFs, CCDs, and Direct messages; structures the clinical picture; validates identity.
Source-linked transfer summary
A transfer summary in about ten minutes, with an explicit missing-data section.
Closest safe destination
Scores destinations against a governed matrix of service lines, on-call coverage, and bed types, including keep-at-sender.
Drafts, never signs
Drafts bed request, pended orders, transport checklist, and EMTALA fields; nothing is signed by an agent.
Who can come home
Monitors tertiary-placed patients against return criteria and drafts the return-transfer workflow.
Monthly transfer patterns
Where patients went, what was retainable, which gaps are worth closing.
Humans stay in the loop.
The transfer-center RN and accepting physician own every clinical decision. No triage determination is made by an agent.
Local validation on your data
Human-in-the-loop on every patient-facing action
BAA-covered models with zero-retention inference
Source-linked output with no inferred values
Traceable agent actions
Phase-gated delivery, with a go/no-go at every gate.
Discovery & design
Stakeholder interviews, data profiling, governance intake, and baseline lock.
Data foundation
Pipelines, feeds, and models built on your data; templates signed by your clinical and operational owners.
Build
Agents, workflows, and dashboards; the gate requires QA accuracy on historical cases.
Pilot
Parallel run beside the current process with 100% human review and weekly scorecards.
Scale & handoff
Runbooks, executive ROI readout, 60-day hypercare, optional managed operations.
Start with a transfer leakage snapshot.
Twelve months of transfer dispositions in, a retention opportunity out, in about ten business days. No charge.
Source: Epic UGM 2026 customer presentation on an EHR-built transfer summarization prototype. Epic, MyChart, Agent Factory, Art, Emmie, and Penny are trademarks of Epic Systems Corporation. MEDITECH and Expanse are trademarks of Medical Information Technology, Inc.