CoverageBridge · Medicaid Coverage Continuity Agent · Purpose Health
AI Solutions · Agents on Epic Agent Factory

CoverageBridgeThe Medicaid coverage continuity agent.

Tracks every redetermination clock, assembles ex parte renewal evidence, and drives approved outreach through prioritized work queues before coverage lapses.


The Problem

H.R. 1 changes the redetermination clock for the expansion population.

6-month

Redetermination cycles for the expansion population beginning 2027 under H.R. 1 (P.L. 119-21)

80 hrs/mo

Work requirements; RAND projects roughly 10% of compliant patients still lose coverage to paperwork

Self-pay

Is what every churned patient converts to mid-treatment; teams discover the loss when claims deny


What the Agent Does

Nightly pipeline plus real-time eligibility checks, feeding exception-only work queues.

Built to run on Epic Agent Factory. Your clinicians and staff decide; the agent assembles and drafts. Epic only for now.

1 · Monitors

Every coverage span

Every Medicaid patient's coverage span and predicted redetermination date via nightly pipeline plus real-time 270/271 checks.

2 · Predicts

Churn risk per patient

From coverage history and contact-data quality, validated locally with subgroup bias analysis.

3 · Assembles

Ex parte evidence packets

Renewal evidence and pre-filled state documentation; the CMS and USDS pattern lifted ex parte renewals 28 points.

4 · Orchestrates

Approved outreach

Text, portal, IVR, and mail in the patient's language, with escalation to financial counselors.

5 · Flags

Work-requirement gaps

Documentation gaps ahead of effective dates, routed to compliance support.

6 · Feeds

Ranked work queues

Prioritized, exception-only queues, so eligibility staff work a ranked list instead of a full census.


Governance

Humans stay in the loop.

Draft-and-approve on all patient-facing actions; autonomous only for data assembly and prioritization.

Local validation on your data

Human-in-the-loop on every patient-facing action

BAA-covered models with zero-retention inference

Source-linked output with no inferred values

Traceable agent actions


How We Engage

Phase-gated delivery, with a go/no-go at every gate.

Phase 0

Discovery & design

Stakeholder interviews, data profiling, governance intake, and baseline lock.

Phase 1

Data foundation

Pipelines, feeds, and models built on your data; templates signed by your clinical and operational owners.

Phase 2

Build

Agents, workflows, and dashboards; the gate requires QA accuracy on historical cases.

Phase 3

Pilot

Parallel run beside the current process with 100% human review and weekly scorecards.

Phase 4

Scale & handoff

Runbooks, executive ROI readout, 60-day hypercare, optional managed operations.

Start with a coverage exposure briefing.

Your Medicaid census against the 2027 redetermination calendar, in about ten business days.

Contact Us →

Sources: H.R. 1, P.L. 119-21 (2025); RAND Corporation analysis of Medicaid work-requirement compliance; CMS and U.S. Digital Service ex parte renewal reporting. Epic, MyChart, Agent Factory, Art, Emmie, and Penny are trademarks of Epic Systems Corporation. MEDITECH and Expanse are trademarks of Medical Information Technology, Inc.