One health system.
A whole community on Epic.
Tanner Health, a five-hospital, not-for-profit system serving west Georgia and east Alabama, set out to extend its Epic platform to the independent physician practices across its community. Purpose Health designed the program that made it possible, executed it over multiple years, and trained Tanner's own people to run it. The program is now Epic Connect Accredited and still expanding.
Community Connect is a program, not a project.
Tanner wanted to bring the independent physician practices in its community onto its Epic EHR: a shared patient database, integrated records across the region, and the foundation for a clinically integrated network. What Tanner did not have was the experience or the internal expertise to build and run an Epic Community Connect program. Every practice is a full implementation (recruitment, costing, build, training, cutover and support) delivered on a compressed timeline against a live enterprise instance, with no tolerance for disruption to the health system's own operations.
Go-to-Market Plan & TCO Model
We built the commercial foundation: a go-to-market plan for approaching independent practices, and a total-cost-of-ownership model showing what joining the platform would actually cost.
Program Governance
We stood up the governance layer: practice intake and prioritization, scope and change control, escalation paths and reporting cadence, so Tanner leadership had one view of every practice in flight.
Two-in-the-Box Knowledge Transfer
Every Purpose Health role was paired with a Tanner counterpart: program manager, project manager, analyst, trainer. Tanner's staff learned the program by running it beside us, at every level.
Multi-Year Execution
Executed across multiple years, practices and new specialties: rolling 10–16-week implementations spanning primary care, specialty and ambulatory surgery practices.
Enterprise Epic & Population Health
Embedded analysts have supported Tanner's enterprise Epic platform without interruption since 2018, extending into Healthy Planet, registries and reporting.
The provider target was met
The three-year provider target set at the outset, despite a first year run under COVID.
Epic Connect Accredited
Recognized by Epic since 2024, its mark for hosts with satisfied Connect sites.
Meaningfully under budget
The first full implementation year closed well under projected spend, and the efficiencies stuck.
A program Tanner can run
Two-in-the-box knowledge transfer left Tanner's own staff able to run the program alongside us.
Enterprise Epic support begins; Tanner commits to a Community Connect program with no internal experience running one.
Go-to-market plan, TCO model, and program governance stood up.
First implementation waves delivered on a virtual model through COVID.
Rolling 10–16-week implementations across primary care, specialty and ASC.
Epic recognizes Tanner as Connect Accredited.
Tanner's own team runs the program alongside us; the newest practice goes live.
Tanner Health is an Epic engagement. The same program discipline runs across our MEDITECH practice, so a health system on either platform, or both, works with one partner under one contract.
A program, not a staffing order: one accountable partner across strategy, build, training, go-live and support.
Knowledge transfer by design: two-in-the-box at every level, so the client ends up able to run it.
Seven-plus years of continuity at Tanner Health; the program has never gone dormant.
Epic and MEDITECH under one roof, plus HITRUST-certified cloud, archive and DR.
Epic
MEDITECH
"We are a highly dedicated, community-focused, customer-service organization at heart. Providing our customers with a less-than-satisfactory experience is not something we are willing to see, no matter the circumstances.
The Epic team from Purpose Health has been there every step of the way to ensure success for our customers."
Build the program.
Run the program. Keep it yours.
Whether you are standing up a Community Connect program, restarting one that stalled, or holding an Epic or MEDITECH platform together with a team stretched thin, our consultants and proven program model are built for exactly this work.