Less spend. Better consultants.
A model built to scale.
City of Hope, a leading national cancer research and treatment organization, was carrying an eight-figure quarterly consulting spend with inconsistent results. Purpose Health replaced the incumbent model with flexible, certified resourcing and SLA-driven managed services, cutting costs 38% while putting consultants on the ground twice as fast.
More people on the ground is not a strategy.
City of Hope was spending eight figures every quarter on its incumbent consulting vendors, with inconsistent quality across resources and no reliable way to compare one engagement to the next. Too often, the answer to a delivery problem was more people on the ground rather than automation or continuous improvement, so costs kept climbing without a proportional gain in outcomes.
The organization needed quality, certified consultants who could take on specialized projects and merger-and-acquisition work, and it needed a resourcing model built to reduce overall spend rather than add to it, a foundation the health system could grow on.
Flexible Resourcing Model
We built a resourcing model that scaled up and down with the client's actual workload, replacing a fixed, expensive bench with capacity that matched demand.
Specialized, Certified Expertise
Certified Project Managers and Analysts were matched to specific projects and brought proven experience from comparable hospital systems rather than generalist staff.
Fast Contracting
Minimal contracting requirements and fast SOW turnaround let engagements start quickly, with an open-door policy across every level of Purpose Health.
EHR Managed Services
We implemented our EHR Managed Services model for operational support, with a zero-downtime transition from project mode to steady-state support.
SLA-Driven Governance
Defined SLAs for EHR support enabled quick, proactive evaluation of additional support needs and kept end-client satisfaction in view.
Cost savings
Across onsite and remote engagements, spanning multiple technologies and modules.
Consultants, 50% faster
On the ground in half the incumbent vendor's ramp-up time.
Days to start work
From signed SOW to consultants on the ground.
Certified leadership
Certified technology and domain leaders drove delivery end to end.
An eight-figure quarterly spend on incumbent consultants, with inconsistent quality and rising headcount.
Signed SOW to consultants on the ground cut from 21+ days to 10.
40+ certified consultants onboarded in half the incumbent's ramp-up time.
Certified leaders end to end; a shared knowledge base cut resolution time on critical incidents.
Zero-downtime move from project mode to SLA-driven EHR Managed Services.
38% lower spend and a repeatable best-practices framework the health system grows on.
Flexibility, expertise, and ease of doing business.
City of Hope chose Purpose Health over its incumbent consulting vendors for a combination of all three:
A flexible resourcing model
Capacity that scaled up and down as needs changed, instead of a fixed, one-size headcount.
Direct access to certified experts
Consultants with proven experience in comparable hospital systems.
Minimal contracting overhead
Fast SOW turnaround, so engagements could start on the client's timeline.
An open-door policy
Across every level of Purpose Health, from delivery staff to leadership.
Consulting spend under review
When vendor costs keep climbing without a proportional gain in outcomes, flexible resourcing replaces the fixed bench.
Specialized and M&A work
Certified consultants matched to specific projects, on the ground in days rather than weeks.
EHR operational support
A zero-downtime move from project mode to SLA-driven managed services, with satisfaction kept in view.
Spend less on consulting. Get more from it.
Whether you are rethinking a consulting spend that keeps climbing, staffing specialized or M&A work, or moving EHR support to an SLA-driven managed services model, our certified consultants and proven resourcing model are built for exactly this work.