The Full Epic Lifecycle.
One Accountable Partner.
Purpose Health runs the complete Epic delivery lifecycle for academic medical centers, community systems, and public-sector health agencies: Refuel and optimization, Community Connect, access and revenue cycle, training and activation, and 24/7 managed services. Named senior teams, AI inside the delivery model, and two decades of healthcare delivery behind it.
Epic Refuel & Optimization
Foundation realignment across patient access and revenue cycle, the highest-ROI program in the Epic market and our signature scope. Fixed-fee readiness assessment, phase-gated pricing, no mid-program rate escalators.
Community Connect, End to End
We designed, launched, and still run a client program that earned Epic Connect accreditation in 2024 and 2026: go-to-market plan and TCO model, governance, and rolling 10–16-week practice implementations across primary care, specialty, and ambulatory surgery.
Access & Revenue Cycle Depth
Cadence, Referrals, Prelude, and Resolute PB: templates, decision trees, workqueue architecture, charge routing, clean claims, and denial management. Realignment where it shows up in the P&L.
Managed Services at Academic Scale
Remote L1–L3 Epic operations under defined SLAs: ticket triage, break-fix, masterfile maintenance, quarterly release discipline, regulatory reporting calendars, and after-hours coverage. Start with one application or scale to full steady state.
Epic AI: Governed, Enabled, In Production
AI-readiness and enablement for Art, Emmie, Penny, and Agent Factory, sequenced to Gold Stars and Honor Roll goals, plus the 90-Day AI Governance Sprint and readabl.ai, our document AI in production at a five-hospital system.
One accountable team
Strategy, build, training, and sustainment under one contract, with no handoffs between vendors.
Relationships that compound
7+ years at our longest-standing Epic client; 6+ years of continuous renewals for named analysts; 95%+ satisfaction.
Senior operators
Named senior teams (former hospital CIOs, analysts, trainers) with two-in-the-box knowledge transfer. No pyramid of junior staff under one senior name.
Credentials you can verify
A client Community Connect program we built and run; the client earned Epic Connect accreditation in 2024 and 2026, delivered on HITRUST-certified platforms.
Epic AI & Governance
Strategy & Platform
Community Connect
Refuel & Optimization
Managed Services
Training & Activation
MyChart & Telehealth
Revenue Cycle
Patient Access
"The Epic team from Purpose Health has been there every step of the way to ensure success for our customers."
Wherever your Epic roadmap points, start the conversation.
From a single-application backfill to a full Foundation realignment, a Community Connect program, or steady-state managed services: one partner, one contract, one accountable team.