This weekWe are exhibiting at Becker's Health IT + Digital Health + RCM, September 14 to 17, Hilton Chicago. Booth #5018.
Serving healthcare clients: DevCool since 2006, Cornerstone Advisors since 2008
Hospitals supported across Epic and MEDITECH since 2008
Continuous tenure at our longest-standing Epic client
Resolution within SLA · managed services customer satisfaction
Your EHR ships AI faster than your organization can govern it.
Epic and MEDITECH are both shipping AI into their platforms. Most health systems cannot list every model touching a patient today, including the ones vendors switched on quietly. The organizations getting real results share two traits: a well-aligned build the AI can reason over, and governance that lets it ship safely. We deliver both, and we run what we build.
One integrated partner, six service lines.
From diagnosis to commercialization: one partner, one contract, one accountable team, across both major EHR platforms.
Strategy
EHR and IT strategy, vendor selection, TCO planning, and program governance: decision-grade deliverables in two to four weeks.
Technology Solutions
Epic and MEDITECH implementation, FHIR and HL7 interoperability, data and analytics platforms, and HITRUST-certified cloud hosting, backup, DR, and security.
Revenue Cycle
Patient access and revenue-cycle optimization: templates, workqueue architecture, charge routing, clean claims, denial management.
Digital Health
Portals, Bedside, telehealth, and patient-facing workflows: the digital front door, delivered on the access build beneath it.
Population Health
Healthy Planet, registries, and quality reporting: the analytics backbone of clinically integrated networks.
AI Governance
AIGaaS and the 90-Day AI Governance Sprint: AI inventory, model validation, bias audit, and a safety framework you own.
Epic and MEDITECH under one roof.
Implementation, optimization, Community Connect, training, and the public cloud beneath them. Certified consultants on both platforms, on the same team.
Seven Epic offerings, one accountable team.
Epic AI capabilities, Optimization and Refuel, Community Connect (Epic Connect Accredited since 2024), managed services, access and revenue cycle, patient experience and telehealth, training and activation. 7+ years continuous tenure at our longest-standing Epic client.
Epic Practice →MEDITECH depth since 2008.
Expanse implementation, upgrades, and optimization for community, critical access, and regional systems. MEDITECH READY certified, Best in KLAS scores, a top US implementation partner since 2010. Production hosting and DR on AWS with a 99.9% uptime commitment.
MEDITECH Practice →We make healthcare AI real: governed, enabled, in production.
Governance you own, native EHR AI enabled, document intelligence in production, and governed agents for the problems the EHR leaves open.
90-Day AI Governance Sprint
Complete AI inventory including shadow AI, model validation and bias audit, and a safety framework your organization owns. Board-ready readout at day 90.
Native EHR AI
Build alignment and workflow hygiene, with activation support for Epic Art, Emmie, and Penny and MEDITECH Expanse AI features.
Software & Integrations
readabl.ai document AI in production, Rosetta semantic interoperability, Senza ARC trial intelligence, and FHIR and HL7 integration services.
Four governed agents
RuralLink, CoverageBridge, PayerLogic, and TrueSite, built to run on Epic Agent Factory. Your clinicians and staff decide; agents assemble and draft.
RuralLink
Source-linked transfer summaries in about ten minutes, capability matching across your network, and repatriation tracking.
CoverageBridge
Tracks every redetermination clock, assembles ex parte renewal evidence, and drives approved outreach before coverage lapses.
PayerLogic
Classifies every denial by root cause within hours, drafts payer-specific appeals, and reconciles every paid claim against contract terms.
TrueSite
Cross-references every laterality assertion, conducts the time-out by ambient voice, and gates closure until counts reconcile.
Security for the AI era.
Healthcare is the most-attacked sector, and agentic AI adds a new class of insider. Our security practice covers the environment, the identities, and the agents operating inside both.
Managed Detection & Response
24/7 US-based SOC on enterprise EDR and XDR platforms, with healthcare-tuned threat hunting and response.
AI & Agentic Security
Agent identity, least-privilege scopes, sandboxed execution, and kill switches. The controls go in before an agent reaches production.
Compliance Operations
HIPAA, HITRUST, NIST CSF, and CMS mandate tracking as a continuous practice with quarterly evidence reviews.
Tiered support priced by the hour, sized per application and shift.
Three levels, sized per application and shift, with certified analysts at Levels 2 and 3. Start with one application or a single backfill and scale as needs change.
Elevated service desk
EHR-proficient, AI-enabled triage and resolution of all Level 1 issues, 8 AM to 8 PM with on-call after hours.
Module-specific support
Certified analysts take escalations by module, separating incidents from service requests and enhancements.
Full build support
Service requests, enhancements, and small projects requiring build, hours-capped and scaling with demand.
Cloud & Technology
Hosting, backup, DR, and 100+ third-party applications on AWS and Google Cloud in HIPAA and HITRUST certified environments.
The principles we run on.
We have sat in your chair.
Our leaders ran hospital IT before they advised on it. We make decisions like operators and stand behind them like owners.
We build what's next.
We design, build, activate, and run what we recommend, so the strategy does not end in a slide deck.
The team that starts, finishes.
Named senior teams and two-in-the-box knowledge transfer: no rotational bench, no junior-heavy pyramid.
Outcomes over adjectives.
Every claim is anchored in receipts: renewals, satisfaction scores, closed budgets, and live programs.
AI, governed.
AI inside our own delivery and yours, validated, monitored, and owned by your organization, not rented.
Customer service at heart.
Boutique by choice, so we stay fast, responsive, and personal. Customer centricity at the core of everything we do.
Five stories a week, with our take.
Written by Jason Mudrick. Published every Monday.
Epic put numbers on configuration depth, and about a quarter of its customers are below the line
Read →Three AI tools now want to read the same chart, and the newest one did not come through the front door
Read →Patient portals became a phishing target at national scale
Read →Start with a working session.
Thirty minutes with your EHR, AI governance, finance, and workforce leadership. You get a decision-grade plan in two to four weeks, valuable whether or not you go further with us.
Epic, MyChart, Agent Factory, Art, Emmie, and Penny are trademarks of Epic Systems Corporation. MEDITECH and Expanse are trademarks of Medical Information Technology, Inc.